History of Expert Today: The world is becoming a single market Today: Consumers' needs & wishes Future of Expert PDF-file "Who we are" The market How we operate: Introduction How we operate: Identity - Professionalism - Information How we operate: Good prices - Early access to new products - Professional assortment How we operate: Sales promotion - Administrative support - Financial services How we operate: Guarantee system - Warehousing & distribution - Management support How we operate: Exclusive products & brands - Education & training - Expert on Internet How we operate: Expert on Intranet - Electronic Data Interchange PDF-file "Competetive Edge" our preferred suppliers 1   our preferred suppliers 2 Expert Members Expert Stores How to find Expert International PDF-file "Expert addresses"